SMS Terms & Conditions

Program Name: NorthStarr Cardiothoracic Surgery Patient Alerts

Program Description: NorthStarr Cardiothoracic Surgery offers automated SMS alerts for appointment reminders, pre/post-operative care instructions, scheduling changes, and portal updates.

User Opt-In

You can opt in to receive SMS messages by checking the opt-in box on patient intake/registration forms or by texting START or SUBSCRIBE to our designated messaging line.

Opt-Out Instructions

You can cancel the SMS service at any time. Text STOP to any message you receive from us. After texting STOP, you will receive a final confirmation SMS confirming that you have been unsubscribed. No further messages will be sent unless you opt back in.

Support Instructions

If you are experiencing issues with the messaging program, text HELP to any message, or call our office directly at [Insert Main Office Phone Number] or email [Insert Contact Email].

Cost and Frequency

• Message frequency varies depending on your scheduled appointments and healthcare care plan.
• Message and data rates may apply for any messages sent to you from us and to us from you. Check with your wireless carrier for details regarding your text plan.

Carriers

Carriers are not liable for delayed or undelivered messages.